At the end of the day, computer is just a machine that is bound to break down once in a while and give you trouble. The moment it does that, you have to do nothing except call us and log your problem with us. Within 24 hrs our hardware expert will visit your site and troubleshoot the problem. And when I say hardware, I mean anything that might constitute your computer system: PC, UPS, Printer, Modem, Scanner, hub, router, etc.
We also provide Annual Maintenance Contract (AMC) packages for all your hardware components. If you are an organization that has networked systems, we include networking components in the AMC. Some of the highlights of our AMC are:
- Monthly on-site visits by hardware experts
- Special status to AMC customers through unique customer IDs
- Live customer help desk available from 10:00 a.m. to 6:00 p.m.
- Troubleshooting through mail on holidays